Personal data protection

Company ERILO d.o.o., operator of the online store Erilo.eu, is committed to protecting the privacy of its users and to the careful and lawful processing of their personal data, in accordance with the Personal Data Protection Act (ZVOP-2) and the General Data Protection Regulation (GDPR).

Collection and use of personal data

For the operation of the Erilo.eu online store, we collect the following personal data from users:

• First and last name
• Permanent or temporary residence address
• Delivery address for ordered goods
• Telephone number
• E-mail address (username)
• Password in encrypted form
• Other information voluntarily provided by the user during registration or purchase

The data is collected exclusively for the purpose of ensuring the smooth operation of online services, order processing, shipment of goods, communication with the user, and legal compliance.

The user is responsible for the accuracy of the data entered during registration or when placing an order. ERILO d.o.o. is not responsible for any consequences resulting from the entry of incorrect data by the user.

Legal basis for data processing

We process personal data on the basis of:

• concluded contract (purchase of products),
• legitimate interest (e.g. prevention of abuse),
• your explicit consent (e.g. when subscribing to newsletters),
• legal obligations (e.g. tax legislation).

Exceptional disclosure of data

The data collected and processed by ERILO d.o.o. may be disclosed to third parties only:

• if required by law,
• if necessary for fulfilling legal obligations,
• if necessary to protect the company’s legal interests (e.g. in the case of legal proceedings or requests from public authorities).

User rights

The user has the following rights regarding their personal data:

• the right of access,
• the right to rectification,
• the right to erasure (“right to be forgotten”),
• the right to restriction of processing,
• the right to data portability,
• the right to object and to withdraw consent.

The user may submit a request to exercise their rights by e-mail to info@erilo.eu or in writing to the company’s registered address.